What You See Is Not What You Get – Extremely Disappointed with NetFlorist

I’m incredibly disappointed with my recent experience with NetFlorist and feel compelled to warn others to be cautious when ordering from them.

I spent over R1500 on a gift for my best friend’s birthday, which included a personalised scarf. On the website, NetFlorist allows you to add a custom quote to the scarf – a thoughtful touch, or so I thought.

When the gift was delivered, the quote on the scarf looked nothing like what was advertised. It resembled a black khoki marker line – cheap, rushed, and completely disappointing. I contacted them, and to their credit, they offered to replace it. However, when the replacement scarf arrived, it was still wrong – this time, the quote was incomplete. So essentially, they failed twice to deliver what I paid for.

To add to the frustration, I had paid extra for a proper birthday card, but my friend received a standard NetFlorist-branded card instead. So even the smallest detail was ignored.

This entire experience felt misleading and careless. NetFlorist clearly does not deliver what they promise on their website. What you see is not what you get.

Don't let NetFlorist deceive you like they did me. Be cautious and manage your expectations – or better yet, shop elsewhere.