What a waste of a lovely gesture and money!

A lovely gesture wasted! I placed an order on Friday 28/02/2025 for delivery Monday 3/03/2025. Let me give you some background . . . . The gift is for a very dear friend/colleague who started a new job today, 03/03/2025. The idea of the gift was to surprise her in MORNING and make her day in the new environment easier, make her feel special, put a smile on her face, let her know im thinking of her etc. So, my 1st complaint, items are being delivered separately. Netflorist does not have an option to deliver as 1 gift. 2nd, the delivery guy is negotiating with the recipient to have it delivered to her home address at 19:00 this evening . . . Business addy was listed on the order! Offices usually close at 17:00 oh, and thanks for spoiling the surprise. Having it delivered to her home defeats the purpose COMPLETELY! and negotiating with her about where to deliver and at what time - this is just an inconvenience to the recipient. Netflorist . . . . your planning is terrible, please consider finding a way to deliver goods together, I gave you 3days head start. Consider having a time requested option on your website when ordering or a urgent button. If I knew the delivery would not reach her by 5 in the afternoon i would have requested Uber package. I have used your services before and was impressed . . . what changed since then??!!!! I will never make use of your services ever again and I will most certainly save my friends money by spreading the word