What a useless service

Worst service - first and last time I use NetFlorist!<br> <br> On 20 November my delivery, to PMB which they hardly cover, got delivered WRONG. It's 4 December and they still haven't sorted it out or offered to refund me due to their lack of ability to sort an issue or bothered to contact me for the last week! This is not a free service, it's a paid service - so service your customers! I got offered a R100 voucher but never received that either! It's a mission to get hold of someone, they have no managers to assist and no complaints department (according to the call center). Myself, my family and my company will never use NetFlorist again...