VERY POOR SERVICE

My daughter ordered a gift from Netflorist for our Golden Anniversary on 9/4. The gift didnt arrive on the 9th. My daughter realised then that Netflorist had taken my house no down as 1b and not 1d. Netflorist changed the address and finally Ram couriers arrived on 14th and left the parcel at some distant neighbours house near 1b!! After a lot of fuss Ram fetched the parcel and brought to us a few moments ago. Netflorist never changed the address on the waybill. Our anniversary surprise was spoilt by the delay and certainly Netflorist need to jack up their service. We received a dozen brownies which one can see have been around. They are very dry and how do I tell my daughter that? You bakery certainly don't know how to bake brownies either!