Very disappointing

I am EXTREMELY DISAPPOINTED in netflorist.

I contacted your orders dept on Thursday to waiver a delivery fee as i had 8 gifts being delivered to the same address on the same day.

Isabel from Corporate gifts then contacted me to email her our order which i did on the same day.

When I asked her when delivery would take place as they are all Bosses day gifts she said she guaranteed delivery would be made by Tuesday but was pushing for them to go out on Monday which was still in time.

She informed me that there was a problem with the golf cap which I ordered but she would get back to me.

She let me know that they received caps and everything was sorted.

When she finally called me for payment yesterday after asking her multiple times she said that delivery would be made early wednesday morning, when I confirmed later all she could tell me is that it will be delivered today. On bosses day.

Up until 13:10 i have received 5 of my 7 gifts with 3 still outstanding, please tell me how we can explain to our bosses that they will only receive their bosses day gifts a couple of hours before the day ends or even worse, the next day?????

You guys have really disappointed our company. When i heard about valentines day fiasco i thought you would have put better systems in place for all your other special days which today has made very clear you haven't.