very bad service

<p>I placed an order today for delivery today. Pd at 10:30. Phoned at 12:00 they had not received my pop from bank. I phoned again at 16:30, they still not received pop. They then checked their account and the money showed. They will only deliver in the morning. Why could they not have checked at 12 when I phoned the first time. Why does a person use net florist if u are only going to get bad service. In august I placed an order for September delivery. They delivered it on the right day, but the incorrect item and it took then a further 5 days to correct the order. I will Not use them again. I am horrified by the service.</p>