VERY BAD EXPERIENCE.

How disappointing! My first time shopping with them and certainly my last! I order something on the 23rd of March 2018. I wanted to take a better package for my boyfriend, but then I would've needed to change my delivery date. So, I took a package, the only package available for my delivery date, which needed to be the 24th of March 2018. On the advert for the package it showed that the delivery date for the area I wanted it to be delivered in was on the 24th. All excited on Saturday afternoon I asked my boyfriend if he have received it. He did not. So I called and after the 3rd number I tried calling, I found that they were closed. I sent an email that was to this day not been answered. I called Netflorist on the Monday, the 26th of March 2018 after I have tried to track my order online, that did not show anything at all. So when I called, they told me that my order will only be delivered two days later on the 28th of March 2018. Where as my boyfriend would not be at that address any longer and would be on an 'off the map' area. They demanded four times for a physical address, but if there is no address what do I give them. I gave them coordinates, that wouldn't be accepted. I never use Netflorist ever again and I won't recommend them either. Their slogan states the following: Sameday Delivery; Safe and Secure Shopping; 100% Satisfaction Guaranteed. This is all a lie!