AS
Avril S

1 reviews | Active since Feb 2025

15 Feb 2025, 11:03

Valentines Day RUINED!

Valentines Day is over. My crush had never received his gift. This is Highly disappointing, as it's the first time I have used Netflorist services.

(Even though the fault **** with Neflorist, no compensation was given either) I used Netflorist to show my love for someone on Valentine Day as I could not spend time in person with them due to my work schedule.

And even though, I have purchased the product on the 1st February (15 days before delivery) and when the receipiant received the SMS to his cellphone number stating he will get a package. I informed Netflorist that they have captured the incorrect address on Monday the 10th February, hence they had ample time to fix this problem but didn't.

Netflorist did not update it (or the person I spoke to and was in constant contact with in their WhatsApp chat to rectify the situation, ONLY FOR THEM TO DELIVER IT AT THE WRONG ADRESS ON FRIDAY!!!

THEN THEY GO AND TELL THE RECEPIANT THAT THEY WILL ONLY GET IT ON THE FOLOWING MONDAY!!!!

Very unhappy customer! So now I'm heart broken and very discouraged to use Netflorist services ever again.

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