Valentines Day

I have placed an order on the Wednesday 10th of Feb'16 to be delivered on the Friday 12th of Feb'16. Thursday evening about 23:00 i received an email that my delivery was unsuccessful and they tried to phone me during the day, though the delivery was only supposed to be on the Friday. I haven't received any calls that day. I phoned Net florist early Friday morning to find out what the problem is and they couldn't tell me.<br> I then asked them if i can please change the address as my girlfriend was off sick and didn't go to work that day(delivery address was her work address). They confirmed that the address was changed and will be delivered to her home. I phoned them 3 times that same day to confirm that the delivery address is the residential address. <br> We needed to leave round about 15:00 on the Friday afternoon for the weekend way. They told me the delivery should be between 15:00 and 16:00. I then waited for the delivery as it was still a surprise for my girlfriend. At 16:30 there were still no delivery and i decided to leave it and drive to our holiday destination as we wasted enough time.<br> I found out this morning (15 Feb) that they delivered it to her work address at about 16:42