Valentine Gift

<p>Hellopeter,</p> <p> </p> <p>On the 10th February 2017 I have ordered 3 Items from Netflorist with the following order numbers ********** 37 (Red Roses in a Handbag) due date 14 Feb 2017, ********** 38 (I love you Teddy and Chocolate set) due date 14 Feb 2017 and ********** 35 (Personalised white gown with Red piping) due date 15 Feb 2017. The payment order number for the above 3items is ********** 83 and the amount R1539.70.</p> <p>1st issue the amount of R1539.70 was deducted twice by Netflorist using the following order number ********** 64 this I’m still waiting for my refund.</p> <p> </p> <p>2nd Issue the following two order which were due delivery on VALENTINES DAY haven’t reached their destination order numbers ********** 37 (Red Roses in a Handbag), ********** 38 (I love you Teddy and Chocolate set). The purpose haven’t been met and I want my money back.</p> <p>There was no communication or whatsoever and last night on the 14th I have check the “track my order” the status was that order was delivered but nothing was delivered. Even today I tried and called this morning but no proper feedback by the call centre consultants.</p> <p>I hope this complain with reach Head of Netflorist has I’m so truly hurt my love one didn’t receive her valentines gift, I was truly taken for a ride.</p>