UTTERLY DISGUSTING SERVICE

Afternoon<br> <br> I asked my sister to order place an order with NetFlorist, she did and forwarded the proof of payment . Only to find out after 13:30 that they did not get the proof of payment, another email was sent to Cazley and she told me that they'll deliver on Monday. I told her that the flowers have no use to Monday and asked for my money back she responded by the money will be refunded on Monday. at 14:27 I sent another email wanting to know the status of my order, nobody came back to me till now and money has no yet been refunded. I truly don't understand why they promise to deliver same day if they can't, this false adverti*****t is really frustrating and disgusting!!! <br> <br> Regards<br> <br> Charity