Useless... once again...

I don't actually want to even give them one star. They deserve NO STARS.

This is my THIRD run in with Netflorist, bringing their stuff ups to a solid 3/3. To see how else they have stuffed up, have a look at my other posts. Todays run in though is just the beginning of this order, I can see it.

I ordered 5 items a week ago in the same order. Not 5 separate orders. Was told delivery would be today. Received ONE of the FIVE items. It was a personalised doormat that they misspelt. I have emailed, phoned, complained on Facebook, on Facebook messenger and on their Facebook wall yet NOT ONE response.

Here I am, disappointed again with 4 more personalised items to come.. whats the chances they will arrive together or be right?