Unproffesional service Netflorist SAME DAY DELIVERY
<p>Ordered a plant and teddybear for same day delivery on Friday the 16 September 2016. The plant was delivered late in the evening. The driver said that he lives in Soweto so wanted to do this last delivery on his way home. He was in an unmarked vehicle. The plant was totally dry, leaves were broken and limp. There was no Teddybear. He told my mother who the delivery was for that he forgot it and would bring it on Monday the 19th September 2016. However he made her sign for the entire delivery. The driver arrived yesterday again in the evening in an unmarked vehicle with the Teddy bear. I tried to refuse taking the bear however he insisted and started making me feel bad so I would not tell Netflorist about the situation. </p> <p>On Saturday Morning I called Netflorist to tell them of the situation, I spok to Nadine. I sent her pictures and made her aware of what had happened. I requested a refund.</p> <p>Today 20 september 2016 I have had to call Netflorist again and spoke to Thokozani who requested I re-send my email and Pictures. I have been told they will investigate and get back to me.</p> <p>Im so dissapointed and frustrated by their lack of urgency and service. Also was made to feel very unsafe with their driver and his behaviour.</p> <p>I wont use them or recommend them again.</p>