TK
Trisha K

1 reviews | Active since May 2017

15 May 2017, 10:45

********* and Unacceptable!

<p>I placed my order with NetFlorist on Friday the 12th May 2017, which i mistakenly added the delivery date to 16th instead of the 12th, so i called the contact centre where the consultant advised she would make delivery for the same day and if not 16th is fine. Only to find an email the 13th May back and fourth about my order about to be delivered, i had emailed asking them why? i had not requestd that, also reason been its weekend and thee adddress i had supp**** and requested delivery is a business address and will be closed as its weekend! i had received and email back stating it will be delivered monday morning the 15th May, i was happy with that until i get a notification my order has been delivered at 16.35 on 14th May (Sunday) at the business address and left with security!!!!! which the recipient had not recieved! NetFlorist lacks internal communication, they delivery techniques are disgusting and unethcial, its clear they dont work with principle! i have sent an email for their assistance as NetFlorist needs to rectify this!</p>

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