UNACCEPTABLE SERVICE

I ordered a personalised gift from NetFlorist for a dinner party I was attending on Monday the 22nd April 2024. The gift arrived late Friday afternoon. I opened the gift to check the name and it had the wrong name on it. I contacted NetFlorist on Saturday morning and they said they would send the gift on Monday with the correct name. I did inform them that I needed the gift before 5 p.m. At 4 p.m. the gift had still not arrived. I then contacted NetFlorist and I was told the gift would be delivered on Tuesday the 23rd April. So as a result I had to go to the dinner party empty handed and very embarrassed. This is unacceptable service from NetFlorist and I doubt I will use their services again.