Unacceptable Service!!

<p>I have had good service from Netflorist in the past and so decided to use them again, but ths time the wheels fell off....</p> <p>&nbsp;</p> <p>I ordered flowers on Friday 6 May to be delivered on Saturday 7 May.&nbsp; They were not delivered on Saturday but got an email&nbsp; on Sunday 8th that they HAD been delivered on the Saturday at 09h56 AND SIGNED FOR by my Aunt. Upon calling this morning (Monday 9 May) my Aunt had NOT yet received her flowers. I called Netflorist and after waiting for 20 minutes to track my order as I wanted to speak to someone, I redialled and spoke to a very polite and understanding consultant in the order deptartment (after waiting another 20 minutes)) who upon investigation, found out that the Herm**** Florist involved never recieved the order which was supposed to be texted to her on Friday.&nbsp;</p> <p>What is the point of having a service that sends you a mail letting you know the order WAS delivered to the recipient but find out that the order was not even placed???!!!</p> <p>&nbsp;</p> <p>I saw also on facebook that others were also unhappy....</p> <p>&nbsp;</p> <p>The flowers are supposed to be delivered today now.....let's see....</p> <p>So disappointing Netflorist!</p>