****ty service

If it was possible to give them a zero or negative zero rating I would have. Worst service ever, and don’t even bother to leave a complaint because the managers won’t return your call. I ordered a wine crate for a family members birthday. It arrived on Friday but it was missing more than half of the scripture on the crate. I immediately contacted them of the mistake and informed the lady that I needed it fixed before 15/01/22. They informed me that it is not possible but will send a replacement gift, which I agreed to. But told them I needed it before 10am on Saturday 15/01. As it was there mistake and I was now left without a gift for my sister in law. They clearly don’t give a **** because they delivered the gift at 16h00 on Saturday. So I was forced to go elsewhere and buy another gift so that I don’t show up empty handed. Thank you for the disappointment netflorist. I will most definitely not be buying anything from this place in future. It really doesn’t surprise me that you are not linked to this site, as I am sure you will just be dealing with complaints all day long and continue not delivering.