Those arent my flowers ?

What a terrible experience from start to finish! Ordered flowers for birthday - payed for it and thought great, that was easily.

However, after more than R1000, received a call thay they dont have those flowers. Alternatives were arranged. To our horror, appaling, cheap flowers, which the florist admits on telephone worth only R400 were delivered - something one could pick from the veld.

Multiple calls and emails made to Netflorist - all with same answer, I understand, I'm sorry. But no solution to the problem.

Call to speak to manager and supervisor - they have knocked off. Call to speak to person who originally took the complaint - knocked off. Only solution - we can help you tomorrow - when its no longer the persons birthday!

R1000 later, and all I'm left with is embarrasment of having nothing for my Grandmothers 80th Birthday.

Unprofessional isnt sufficient to explain Netflorist South Africa. For Shame!