AH
Ashleigh H

1 reviews | Active since Dec 2017

01 Dec 2017, 10:03

Think Twice before using NetFlorist! Sympathy Card said: Happy Anniversary!!!

It has now been two weeks that i am still waiting for a response from your customer service department after being told to email through pictures of your mistake! My colleagues father passed away suddenly and we made the silly mistake of ordering a gift and card for him from NetFlorist. His sympathy card read: "Happy 8th Anniversary lots of love???? With deepest sympathy on your loss, you are in our thoughts and prayers"...Was this some kind of a sick joke or something? You obviously have no quality control on your cards before they are dispatched for delivery??? Anyone who read that card would have known it makes no sense at all. This is unacceptable and so insensitive. Shocking when you charge quite highly for your so called professional services??? People please save your hard earned money, rather make the commute to the shops and purchase a card and gift yourself, NetFlorist cannot be trusted to get these things right and they wont even bother to assist when they mess up. Stay Away!

0
Replies (0)