THEY WENT OUT OF THEIR WAY TO RUIN MY MOTHER'S MEMORIAL

I would never wish this company on my worst enemy. I ordered Angelic Chrysanthemum Blossoms and an Arrangement of Cream Roses yet only the roses got delivered! I TOLD NETFLORIST TO DELIVER MY ORDER ON FRIDAY 6 DECEMBER INSTEAD OF SATURDAY 7 DECEMBER OR CANCEL THE ORDER SINCE THEY CAN'T CONFIRM A DELIVERY TIME AND I TOLD THEMI NEED THE FLOWERS DELIVERED BY 11AM ON 7 DECEMBER 2024. This is for my mother's memorial! what is wrong with these people?