Thee worst service ever

<p>To whom it may concern.</p> <p>I am totally and utterly disgusted and the service your company has provided and this is not the first time your company has totally messed up my order.</p> <p>How in your business process does it make sense to call the recipient of a gift, 3 days before the gift has been scheduled to be delivered, as a surprise????</p> <p>Can your company explain, this is to me, it is not a free service, I paid for this and this is the sub standard service that your company provides. Apart from that I recieve a call from your company, of which I was unable to take. I then return the call, and enquired as to why I was being contacted, none of your agents could tell me why, only explanation offered, was that the order has been referenced or being processed, something along those lines, as to me this makes absolutely no sense at all.</p> <p>I guess I am expecting too much, as my first query from another order was never answered, I have no faith that I will ever get an answer with regards to this query.</p> <p>I will never again use or recommend your company ever, I would go as far as making it a point to let all the people that I know, what a poor, sub standard service your company provides, all your marketing on the different media platforms, is absolutely false and highly deceptive.</p> <p> </p> <p>Even after sending netflorist this on email and advised by an automated response, it takes 9 business hours to respond, email sent on 06/06/2017, to date no response, pathetic service to say the least. </p>