The DISAPPOINTMENT in their lack of delivery will ruin your best laid plans...AVOID - It certainly is best.

Placed an order on the morning of the 4 November for a 14h00 delivery. Order confirmed and delivery time confirmed. It's 14h48 and no delivery. Their customer care line rings, and then logs off. Their online chat service says they are unable to track the parcel once it is with a driver...yet they have an online tracking system to track packages as they travel? To be this unreliable when your core service is about bringing happiness and gifts is defeatist. The disappointment is earth shattering when you're planning a special day for someone you love. It's a waste of money. It's a nerve-wrecking train crash watching your best intentions derailed because of a service provider. Our experience with NetFlorist: this company really couldn't care less about the role their delivery plays in your special day; they could simply deliver the service they promise, and you've paid for - but they don't. And then they don't answer your calls. Never Again. It's really just too heartbreaking. This was a surprise gift for my little girl from extended family, to arrive at her school. She's now left school without receiving her gift.