Thanks for ruining my Valentine's day?

Thank you for ruining my Valentine's day..

My boyfriend placed an order on 10th of February 2019 and the delivery was for today 14th February 2019.

He got kept calling me to find out if I had received anything and there was no gift delivered to my work place.. He tried to call the call centre around past 4 in the afternoon to find out about his order however there was no response. This has ****ed my mood so much.. I had to stay till 18:00 hoping that the gift would arrive..

What happened to a courtesy call to advise if the order will be delivered late?

The funny part 2 if not 3 of my colleagues received their deliveries from Netflorist, how come an order that was placed 4 days ago has not arrived?

Your service is really not good..

Unhappy customer Patricia Mojaki