ZVdb
Zander Van den berg

1 reviews | Active since Apr 2013

14 Feb 2019, 18:07

Thank you for ruining Valentines Day!! SMOOCHESSSSS!!

Please look out for your "Great" review coming on Hello Peter.

Thank you for ruining Valentines Day!! I ordered a WEEK in advance and the service couldn't be worse!!!.

One Delivery Made it and the other order is still in transit..... its 18:00!!! thank you for keeping my Girlfriend waiting after working hours which will have a knock on effect on the rest of what supposed to have been a great and special evening, and yet still no delivery!!!. She has since left and I hope the Security Guard enjoys the special gift which will be taken by him because that is considered "A job well done / Delivery Completed" - Hope he enjoys the magnets with our photos on.

I phoned twice and the Netflorist staff has no interest in helping me salvage this special occasion. (No willingness to assist without being instructed, and the supervisor seems to enjoy being on the phone)

At this point in time Netflorist should be well aware of their service delivery capacity but this is poor execution at its best. (Over eager to profit but not capable to deliver).

You praise yourself as the "go to company for special occasions" but yet you just ruined one.

Please don't point fingers to the delivery company as I hold Netfloris accountable for this as its your reputation that has misdirected and disappointing me.

Order Item: ********** 71 Order Placed: February 8, 2019 Planned and Scheduled Delivery: 14 Feb... BUT NOTHING!! and 18:00 Onward means nothing as the idea is to deliver it on Valentines DAY not Night.

But thank you for turning back the clock and ensure people get more "Old Fashioned" by rather doing it MYSELF!!

No help fro Netfloris Office No answer at the delivery company after 7 attempted calls!! 17:44 17:29 17:28 17:27 17:25 17:24 17:23

Thanks a million!! SMOOCHESSSSS!!

Regards Zander

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