RM
Ruth M

1 reviews | Active since Jun 2018

17 Nov 2019, 17:03

Thank you for ruining a special day. Pathetic doesn't even begin to describe you

I wish I had read reviews from this useless SP b4 I bothered.. I always use Take a lot, not once did I ever have to follow up on an order. Placed order on Nov 12th, 2 items plus a greeting card, everytime I went to track my order it said manufacturing, until I called the 16th of Nov as the items were to be delivered the 17th Nov, and I was told if there was going to be any problems, they would've let me know. Around 11AM, I get an email that 1 of the items is on the way.. but how????.. why select the same delivery date, for the same address to be delivered on different dates??.. it's now 16:58 PM, and still no delivery. I am so ****en angry if I knew where these people's offices were they would get me first thing in the morning. You are quick to take our payments, but cannot deliver

You are ****en useless and I will never use your services again, I'd rather hand deliver. This is ridiculous .. can you imagine?, I'm out of town and my boyfriend's probably thinking I didn't get him anything. This sucks I hate you for ruining what was a special day

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Replies (1)
RM
Ruth M's update20 Nov 2019, 14:55
Reviewer Update
I want to thank Ashley from Netflorist for turning my frustrations around that Monday morning. She was very apologetic, helpful and ensured all my queries were resolved that morning ... And to the many consultants who made contact with me to ensure my issue was resolved.

I will not use you again, but at least you've tried your best to redeem yourselves, and for that, i Thank You