Terrible Service ever
<p>So I ordered online for same delivery gift on the 28th of September 2016. To which I paid. Upon paying the gift was then processed for delivery, Which was VERY late, had to call in to find out what was going on. Eventually when they finally delivered the gift. It was delivered to the wrong person . A neighbor signed for it, someone who doesn't even stay in the neighborhood worst part of it all, I had included the number of the person the gift was suppose to be delivered to but they never bothered calling the person to ask them to come to the gate to get the gift. The gift was signed by Motoung who indicated he was a neighbor and to my knowledge there is no Motoung in our neighbor. This ruined the surprise as my loved one couldn't get their gift. Right now I don't care about the gift anymore I want a refund for my money. The service was so bad I called Netflorist 6 times even got proof to alert them that my gift was delivered to the wrong person and why wasn't the owner of the gift called why did they give it to the so called neighbor. Netflorist promised they would call me back same day as I had spent so much airtime. I never got any call back from them. I don't want the gift anymore as the purpose has been defeated. I want a FULL refund. How does one get charged for delivery fee yet they don't get it to the person it's suppose to be delivered to. <br />First the time the gift got to that so called neighbor was LATE 16:39<br />Secondly it is to the wrong person<br />Thirdly they never returned my calls regarding the wrong delivery after 6 phone calls<br />Fourthly there is no need to deliver the gift because the occasion is over<br />Lastly I want a full refund and never am I gonna make use of their services ever this is the second time I have challenges with them. The first time I gave them the benefit of the doubt. It's amazing they quick to take our money but slow to deliver or do the right thing!!!!</p>