Terrible service

<p>I ordered a Mother's day gift from Netflorist on 27 April 2017 and it was supposed to have been delivered on Mother's day on 14 May 2017. It is now Monday 15 May 2017 4:30pm and still have not received any delivery as yet. This is after receiving a SMS to say delivery will be between 7am and 2pm on the 14th and then an email saying my parcel is out for delivery and somebody needs to be at home to receive the parcel.</p> <p> </p> <p>After calling numerous times, I just get put on hold and then get told I will be called back which never happens. This is terrible service from Netflorist as they claim same day delivery, but this order was placed nearly 3 weeks ago! </p>