Terrible Service

<p>I have placed an order with Netflorist online before 8 this morning. From 8 to 12 I have been tracking the order online but the status just stayd" order received" and was never uodated, I phoned in and was told the flower order will be received at 13:00. I was very gratefull for the news as my wife ,wich the flowers is for, only works untill 15:00. I checked the order a few times again online and the ststus stayd the same,. at 14:50 I phoned again and was told by the agent "lets cancel the order!". She did not even try to solve the matter or keep me satisfied. I spoke to another lady who phoned the driver and told me it will be delivered in 10 minutes. This also did not happen.</p> <p>My wife left and the security received a nice bunch of flowers worth R700 at 16:00.</p> <p>I phoned again and was told that my wife will receive a fresh bunch tommorow in the morning. I do not believe this promise after the terribLe service and this is not helping anybody as the flowers was ment for today and have no purpose tommorow. I use other florists twice a month and never received such terribLe service,. This was a huge mistake using Netflorist. I am employed by a huge company wich make use of this tipe of service often and we wil also not make use of Netflorist.</p>