TAKE YOUR Money but do not communicate at all

I placed an CAKE orer on 28 April for a BirthDay 7 May - to be delivered on 6 May . . . I phoned at 13:14 to follow up and I were advised that the Cake is on its way . . . I phone again 15:40 and advised the bakery is closed and they cannot bake cakes . . . SHOCKING , a week and No communication . . . PAid R729.29 for a CAKE but nothinI USE NetFlorist