STII AWAITING RESPONSE IF MY DELIVERY GOPING OUT T

its been 24 hours awaiting response from you guys will my order be delivered today or not!!! its my mummy birthday and I requested it gets delivery on the 16th of April why cant I get email letting me know what's going on your service is pathetic!!! second time in a role you delivering my gift late MYB ORDER NUMBER IS *** EMAIL IS [Email Removed]