Spoilt Valentine's Day

I placed an order to be delivered to my wife at work for Friday the 13th of Feb. <br> At 14h I decided to follow up as she left work in two hours time. Was holding for 10min plus for about 6 times. <br> Eventually got through and was told not to be concerned. <br> 16h30, after my wife left work, I phoned again and they said that they will deliver regardless of where it is. Not ideal, as I wanted to surprise her at work, but accepted this. 17h30 my wife phoned and said that Netflorist phoned her to make arrangements for Saturday. Surprise spoilt. Not a happy man. Well guess what. It's now almost 17h00 Saturday afternoon. No one pitched. Not even a phone call. Disgusting service, and what was meant to be a great valentines for my wife, turned out to be a day of disappointment. What a joke. This company is an absolute joke