Specials Days are not so special with Netflorist

Extremely disappointed. Ordered two personalised gifts for my husband to be delivered to him on our wedding-anniversary on 7 November. One was delivered and the other one not. I had to contact them to hear what happened with the gift. Their response to me was that the item was out of stock and they’ll deliver on Monday, 11 October. No communication beforehand to let me know about the situation. Waited the entire day for the order to be delivered without any communication from their side. Monday is way past the anniversary, but according to them that’s okay. Seems that special days really doesn’t matter to Netflorist… Next time I’ll rather make use of another gifting-company.