So disappointed!

<p>I ordered a special package for my husband yesterday morning at 09:30 to make sure that it is a same day delivery. They did not deliver it yesterday. This morning when I contacted the call centre, they said that they can assure me that the package will be delivered before 3pm today. I just phoned them and the package hasn't even left the building. After reading all the complaints about NetFlorist, I would have thought that they would step up their game. They just lost a valuable client. I want a refund as soon as possible.</p>