So disapointed, why is 1 star even an option?

I have never been soo disappointed by a company like this before. I made two orders for two of my best friends who share the same birthday. I thought they would get home and have the best birthday EVER. But thanks to Netflorist I was unable to share in their joy. They only sent me an email the day after the date of deliver that there was a delay and that they will only deliver my goods on the 22nd of June when they were supposed to deliver my goods on the 18th. Using lockdown as an excuse is not on. This type of bad service is not on.