SMALL GESTURES APRRECIATED

I RECENTLY ORDERED A VALENTINES GIFT FOR MY FIANCE, ( TEDDY BEAR AND LINT CHOCOLATE) THERE WAS A PROBLEM WHERE THERE WAS NO STOCK OF THE LINT CHOCOLATE SO THE TEDDY BEAR WAS DELIVERED WITH FERROUS BEFORE I COULD EVEN PHONE IN AND QUERY WHY THE LINT WAS NOT DELIVERED I WAS CONTACTED BY A CONSULTANT WHO EXPLAINED THE SITUATION AND ASSURED ME THAT A COMPLIMENTARY BOX OF LINT WILL BE DELIVERED IN 3 DAYS WHICH IT DULY WAS. SMALL GESTURES LIKE THIS REALLY SHOWS WHAT AN EXCELLENT SERVICE YOU GUYS PROVIDE