Sloppy IT service

<p>I placed an order on Netflorist for roses and chocolates yesterday for delivery on the 7th of December. Afterward I received confirmation that the roses will be delivered on the 5th and the chocolates have no date. I immediately tried to call Netflorist but they closed, so I emailed them. Today the 5th of December I receive an SMS stating that my delivery is on the way. Plus Netflorist charged me twice for delivery. I called in and spoke to Rinaldo, who assured me that the delivery will not be down today, I'm still waiting for the email confirmation and my refund. Please fix your website issues asap.</p>