1 reviews | Active since May 2018
Short dated chocolates delivered and pathetic service
I ordered a Cadbury's Chocolate Box to be delivered on Mother's Day. The delivery took place as scheduled. The problem is that 2 of the chocolates have an expiry date of June 2018 and the milk chocolate has turned white. Majority of the other chocolate bars expire in September 2018 with two in December 2018. How can Netflorist allow short dated stock to be delivered?
I tried emailing my complaint to ********** but my email keeps bouncing back. I then called the customer service line and was asked to email it to ********** - I then forwarded my email to the given address and the same thing happened.
As a customer, I not only feel disappointed in the quality of good supp**** but now I am frustrated with the fact that I cannot even get my complaint across to them and I am left having call Netflorist repeatedly for assistance.
What pathetic and disappointing service.
