Shockingflorist

<p>i ordered a mothers day gift for my mother 2 weeks ago - as i wasnt going to be in the country for Mothers Day and wanted to try make it special for her. I asked them to deliver it on the 6th May before 10am. 6th of may i get a confirmation email that my mom had received her gift at 21h50 - after sending my mom a msg saying - why doesnt she say thanks for the gift - my mom replies to me - only to tell me did i send her something as she hasnt got anything. I ruined her surprise. I landed back in SA on the 9th and immediately phoned - only to be told a supervisor will phone me back in 20 min. i heard nothing - i then phoned again at 3pm - only to be told they having a crisis and they dont know when my order will be delivered. Nicole phoned me back at 4 to say my mom's gift will definitely be delivered on the 10th may (4 days after original date) by 10am. We sitting at 2pm on the 10th May with STILL NO DELIVERY. SHOCKING STAFF... SHOCKING SERVICE... SHOCKING CUSTOMER SERVICE. Call yourselves Shockingflorist!! Order number is <span style="color: #666666; font-family: 'Verdana','sans-serif'; font-size: 9pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;">*** . i want a refund!!!</span></p>