Shocking service! Poor product! Never again!

What an awful experience. Order made for a personalised XL shirt and a personalised box of chocolates. 1. Only 1 items was initially delivered. Call centre was unhelpful in locating the second item, insisting it had been delivered. We had to find the driver and locate the second item. 2. The shirt was said to be similar to 42 in size. When it arrived, it was closer to a 34. Tight on a medium sized person. 3. The chocolates were mediocre, and the box label did not match the contents. Would find better quality and much cheaper elsewhere. 4. Netflorist said they would find out what was happening and revert. No contact was made again. 5. I have followed up and now being offered a refund for the shirt.

For a company that prides itself in making special days special, they ruined Bosses Day for us.

Shocking service! Poor product! Never again!