Shocking service & 3 returns later.... NOTHING

If i could give 0 i would.. I ordered a personalized photo frame for a Christmas present in November to which it arrived incorrect. It was sent back & i evntually was sent another one, to which that one was also incorrect. So sent back again, reconfirmed the details that should be on the frame hoping now it must be sent out correctly...

NO! I received the next one very poor quality, the photo is so blurred you can hardly make it out. Had to send this one back & now they cannot assist like before in just regenerating a new order, they now have to credit my account wait for that, & now thats done... Silence. So i do not have the gift i boought a month ago to now give my husband for Christmas. It was quite a special gift & I'm beyond dissapointed & upset because of the lack of control & professionalism i now cannot have that moment on christmas.

Still for 2 days, i get no response from Netflorist.