Shocking Service!

I ordered a gift for my Boyfriend on the 28th January 2019 for Valentines day. I then received an email at 8:30 PM on the 13th February 2019 to say that they could not deliver the gift on Valentines day because they have no stock. I cannot understand how they could not have stock when I ordered it 2 weeks prior to Valentines Day to ensure that there would be stock and that my boyfriend would receive something on Valentines Day. The service is absolutely shocking. I understand that they have limited stock of certain things but because I ordered so far in advance I do feel that this should not have been an issue.

NetFlorists you customer service is shocking! I will never use you again.