Shocking service

<p>Ordered a package on 31 Jan 17 with same day delivery for a colleague in hospital. After numerous calls and promises from call centre staff for delivery and having to change the delivery address as the colleague was discharged 4 days later (still with no package), HALF the package was delivered to her at the office on 7 March 17. She received a get well soon balloon at the office - haha!</p> <p>7 day delivery for half a package.</p> <p>More calls and the other half was delivered on the afternoon of the 8th of March!</p> <p>I have e-mailed them a complaint and received no response in 3 days!</p> <p>Shocking!</p>