Shocking customer service

<p>My 2nd bad experienced with Netflorist. Placed 2 orders in Jan for the 13th and 14nd.</p> <p>Received the correct order on the 13th, but never received the 2nd order on the 14th. No feedback from the call centre. Only received notification on the 15th that delivery was made.</p> <p>Best of all, I asked that the delivery address be changed and they never did.</p> <p>So I lost the 2nd order as who ever signed for it, took it for them.</p> <p>What is NetFlorist doing about it? Sofar, We will feedback to you.</p> <p>Complete write-off the funds.</p>