SHOCKING!!

Can I give a zero star?? So not only did Netflorist mess up my order last year, but today again. I had a voucher which I app**** to my order today, and made payment for the reduced amount. Then I get my bank message and the full amount went off!! When calling them (20 seconds later), the operator told me it was an error on my side and if I cancel the order I still have to pay 50% of the total amount! Why is it so difficult to operate properly and ethically? I will NEVER be using NetFlorist again. I will not be surprised when they go bankrupt after reading all the other reviews.