Shocking!!

7 May 2015 I ordered a gift for my mother for Mother's Day. It was supposed to be delivered on Friday 8 May. That never happen. Nobody has contacted me about it and I had to phone the call centre 8 times with no solution. I was on hold for atleast 10 min each call and eventually I ran out of airtime. They didnt even bother phoning me back. I want a full refund. This is shocking. First and last time I'll use them. <br> <br> Apparently the courier company RAM is doing the deliveries but they not delivering... Ridiculous. Never ever ever use Netflorist or RAM!!!