UG
Ursula G
1 reviews | Active since Jul 2020
11 Feb 2021, 14:37
Same day delivery
I have ordered a Birthday gift for my Boss early this morning already. It is 14:34 now and the gift has not left for delivery yet. I have sent a message but they just tell me delivery will be done before 17:30. There are businesses that is not operating at that time. No one will even try to assist just replying "sorry for the inconvenience" If the advert say same day delivery we expect the delivery to be done before OUR closing of business and not Netflorists closing of business
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Ursula G's updateReviewer Update
12 Feb 2021, 15:01Netflorist is absolutely ridiculous now. I had to get a delivery yesterday for my Boss' Birthday and they said it would be delivered yesterday afternoon. They even give me the times, but NOOOOO. It is another day and no one could answer me. I just get told it's a production problem. Why advertise the delivery date if you cannot deliver. This is the most pathetic service I have ever received. No one even wants me to speak to a superior. I have just called Netflorist and now the delivery will only take place on Monday. This a disgrace. You have just lost a customer. We do a lot of business with Netflorist but this is done now
UG
Ursula G's update12 Feb 2021, 15:01
Reviewer Update
Netflorist is absolutely ridiculous now. I had to get a delivery yesterday for my Boss' Birthday and they said it would be delivered yesterday afternoon. They even give me the times, but NOOOOO. It is another day and no one could answer me. I just get told it's a production problem. Why advertise the delivery date if you cannot deliver. This is the most pathetic service I have ever received. No one even wants me to speak to a superior. I have just called Netflorist and now the delivery will only take place on Monday. This a disgrace. You have just lost a customer. We do a lot of business with Netflorist but this is done now