"Same Address delivery but Separate!"

I placed an order for a bouquet of flowers and a scarf to be delivered to the same address. I even double checked if the flowers and the scarf are accepted for same day delivery.

I proceeded with the order. Obviously the 2 items that was going to the same address where meant to be delivered together and not separately.

This was not the case. Netflorist delivered the scarf first separately. Then later I received a call saying that the person is not longer available to sign for the second order (the flowers).

This is unacceptable, Why would I place and order that goes to the same address not to be delivered together. Is this also not a waste of time and resources for Netflorist . and whats the point of the option given while placing the order "Is the item 2 going to the same address"

Now this makes me look like a complete fool as well. I will no longer make use of Netflorist serves.