Ruined Valentines, useless customer service, Money hungry people

They should be rated 0 stars. or Minus stars...

Netflorist is a joke.

My husband placed an order to be delivered on valentine's day. At 3pm he called the customer care line because I was leaving and had not received my delivery as yet. He was informed that the delivery person attempted to call me, but there was no answer, they tried to call him once while he was driving, and he didn't answer. The agent told him that he will be charged handling and delivery fees if he cancels the order. However there were no calls, no missed calls and definitely no voice-mails from anyone saying that they are at the reception at the building I work at.

Fast forward to today. Netflorist emailed my husband today at 16:21 to say that his gift was delivered successfully but I had already left work at 15:30. Who did they deliver to? Who is reading the card my husband sent me?

You people have ruined the moment!

After reading all the comments of people left disappointed because of you guys, I hope that everyone boycotts this stupid delivery service. It's disappointing to note that we pay so much of money to surprise someone special, but you guys can't be bothered to play your part, all you care about is the money.