*******, putrid service delivery

Disgusting! putrid! User ******* for service delivery. I ordered a personalized gift on Wednesday. To be delivered on Friday. I've sent numerous emails tried calling yet no one getting back to me. My son 12 years old signed for the package at 20:40pm after i sent a mail for them to return their *******. They need to collect this gift and refund my cash. They don't have the decency to advise that the delivery is delayed or any communication from such a huge company. To be honest I won't advise anyone to deal with Netflorist.