REFUND

I ordered flowers on 3 June to be sent to the UK. I paid through the Internet & received an email from Netflorist to say the flowers where not available in the UK & to look at the UK link. I asked them to send the link & the flowers I had chosen where on that link - all the other flowers were 3 times the price so I asked them to cancel the order & put through a refund. Six days later I called them to ask where the refund was & they advised me that it takes between 4 to 7 days. It is now the 14th June & I still haven't received my refund. I have sent emails to RENE in Accounts & clearly my emails have been ignored. I also tried to phone them & got a message to say the number is unobtainable. I will never use this Company again & will try again this coming week to contact A Manager at NETFLORIST.